Freshworks has announced that Dennis Woodside is joining the Company’s executive leadership team as President, effective September 1, 2022. Reporting to Freshworks CEO and Founder Girish Mathrubootham in this newly created role, Woodside will be responsible for leading Freshworks’ global business operations and strategy. Woodside most recently served as presidentRead More…

By 2026, conversational artificial intelligence (AI) deployments within contact centers will reduce agent labor costs by $80 billion, according to Gartner. Worldwide end-user spending on conversational AI solutions within contact centers is forecast to reach $1.99 billion in 2022. “Gartner estimates that there are approximately 17 million contact center agentsRead More…

Sony has announced the HT-A3000 soundbar, delivering an acclaimed 360 Spatial Sound experience ideal for a wide range of customers, that puts you at the heart of your favourite movies and music. Sony also confirms the availability of its highly anticipated HT-A5000 soundbar. Surround sound at your fingertips The HT-A3000Read More…

By leveraging the ServiceNow platform Ndlovu Care Group (NCG) can scale their outreach to help even more children and adults. ServiceNow has launched a custom-built application that supports Ndlovu Care Group (NCG) in managing its development programmes and simplifying its workload. NCG is a South African-based non-profit organisation dedicated toRead More…

Oracle has announced that its Oracle Cloud Infrastructure (OCI) region in Dubai has successfully completed the Dubai Electronic Security Center’s (DESC) cloud service provider security standard audit, a framework for supporting government entities with cyber risk management based on international standards such as ISO 27001 and the Cloud Security AllianceRead More…

At VMware Explore 2022, VMware unveiled innovations, new offerings, services and expanded partnerships that further its commitment to help customers navigate and thrive in today’s multi-cloud world. As customers continue to evolve and digitise their businesses to innovate faster and better serve their own customers, VMware and its partner ecosystemRead More…

Check Point has announced a new collaboration with Intel Corporation. Check Point Quantum IoT Protect will be made available within Intel’s new platform for IoT device developers – Intel Pathfinder for RISC-V. Traditionally, cybersecurity has been an afterthought in the design process of IoT devices, such as IP cameras, routers,Read More…

LG Electronics unveiled new IT products in the UAE to fulfil consumer and business needs. LG introduced the new monitor models across the LG DualUp, LG Libero, LG UltraFine and LG UltraGear lineups, as well as the LG gram+view portable monitor, LG ProBeam laser projector and LG Diagnostic Monitors.Read More…