Freshworks today announced Freshservice for Business Teams, which enables departments outside of the IT function like HR, facilities, legal and finance to securely provide uninterrupted service delivery within each department. Freshworks will host a virtual event on November 9, to demo a variety of new product innovations from its FallRead More…

Imdaad, the Middle East’s leading integrated facilities management company, has partnered with Finesse to automate key processes within the organisation using the ‘Automation Anywhere’ Robotic Process Automation (RPA) tool. Few key processes have been completely automated using the tool, resulting in significant improvements in process quality, greater efficiencies, and costRead More…

Ransomware remains a top cyber risk for organizations globally while business email compromise incidents are on the rise and will increase further in the ‘deep fake’ era. At the same time, the war in Ukraine and wider geopolitical tensions are a major concern as hostilities could spill over into cyberRead More…

The establishment of Vertiv’s Kenyan Customer Experience Center is part of the company’s growing footprint in Africa to modernize infrastructure and drive digital transformation. Vertiv has announced the opening of its new office and state-of-the-art Customer Experience Center in Nairobi. With an increasing demand for high efficiency critical infrastructure inRead More…

e& was welcomed by Ericsson at the Ericsson Imagine Studio in Kista, Sweden. Led by Hatem Dowidar, Group Chief Executive Officer of e&, the delegation was welcomed by Börje Ekholm, Ericsson Chief Executive Officer, Fadi Pharaon, President of Ericsson Middle East and Africa, and other senior representatives from Ericsson.Read More…

Veritas Technologies has advanced its Autonomous Data Management strategy with the launch of Veritas Alta, a cloud data management platform that helps enterprises transition mission-critical workloads to the cloud. Veritas Alta harnesses the benefits of the cloud to reduce costs, strengthen ransomware resiliency, and ensure data is protected, available, andRead More…

Nokia today announced that it has signed a Memorandum of Understanding (MoU) with Nedaa. The MoU will explore opportunities to upgrade Nedaa’s telecommunications network across Radio Access Networks (RAN) and core by leveraging 5G technology with Nokia’s innovative technologies. 5G network with end-to-end slicing functionality will help Nedaa deliver improvedRead More…