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As cloud computing gathers pace across the region, vendors play an important role in delivering focused partner programs to support the channel to develop a response and evolve their business models in respect to ‘cloud’ – especially cloud services. Vendor channel programmes have to incorporate specializations and education programs designed to help partners gain maximum revenues, and deliver services and consultancy to capitalise on increased demand from customers. Professional services and consultancy are certainly the growth area; and are driving a culture change within the channel. But this does demand different strengths and a commitment to training and education. Vendor sponsored education will play a key role here. Read More…

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Financial Institutions across Middle East and Africa will adopt latest technologies and communication trends in 2012 to improve customer experience, brace for competition with global players on the region’s markets, and to comply with increasingly stringent regulatory requirements. This according to top 10 finance industry predictions published by market research and advisory company IDC. Middle East and Africa saw similar economic growth levels in 2011 as in the previous year, with an average gross domestic product (GDP) of 4.6%. The finance vertical has experienced healthy growth in technology adoption since 2010, and IDC estimates the IT expenditure totaled $7.5 billion across MEA as a whole in 2011, representing 6.0% year-on-year increase. Strong growth rates were seen especially in Saudi Arabia (13.7%), and the United Arab Emirates (8.8%).Read More…