ServiceNow and integration and automation company  Boomi have announced a strategic commitment to jointly elevate customer experiences through AI‑powered self‑service with solutions including ServiceNow Technology Provider Service Management (TPSM). In addition, as a key customer of ServiceNow, Boomi will use ServiceNow App Engine to deliver streamlined customer support and improved self‑service. ServiceNowRead More…

ServiceNow has acquired Raytion to enhance GenAI-powered search and knowledge management capabilities on the Now Platform. Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform. TheRead More…

AMD has announced the signing of a definitive agreement to acquire Silo AI, the largest private AI lab in Europe, in an all-cash transaction valued at approximately $665 million. The agreement represents another significant step in the company’s strategy to deliver end-to-end AI solutions based on open standards and inRead More…

Backbase, the creator of the Engagement Banking Platform, has announced the appointment of Chris Shayan as the new Head of Artificial Intelligence. This strategic move is set to significantly advance Backbase’s AI vision and adoption across its tech offering, reinforcing its commitment to re-architecting banking around the customer. A New Era atRead More…