Mobily Saudi Arabia has extended its managed services partnership with Ericsson for a further five years. The deal covers fully managed end-to-end operations and optimization services with Ericsson Operations Engine in Saudi Arabia’s Western region in addition to Ericsson Charging System, PS Core and Intelligent Network (IN).
The new extension includes Cloud VoLTE and Evolved Communication, a solution that delivers voice and communication services across different types of devices and accesses. Ericsson will also provide network optimization services, combining network expertise with its state-of-the-art cognitive software to deliver a better customer experience and ensure a superior return from network assets. The deal also includes the deployment of Ericsson Operations Engine that supports Mobily to increase operational network efficiency and further enhance customer experiences for its subscribers.
Ericsson will support the service provider to create sustainable differentiation by evolving from a network-centric operation focus to a user-experience-centric operation focus anchored by Ericsson Operations Engine.
This renewed agreement reinforces the partnership between Ericsson and Mobily and reiterates Ericsson’s long-term commitment to working with Mobily.