In the past year, the distributor has conducted numerous training at its Solutions Centre in Dubai for HDS partners and customers across the Middle East, Saudi Arabia, North Africa and Pakistan.
Dimuth Wijeratne, General Manager, HDS Products at TechAccess said, “Our aim is to be a strong partner for every vendor that we work with, and we believe that training is an essential component in this business – it helps to maintain mindshare with the partner, and gives partners the tools and information they need to properly engage with their customers. To date we have invested more than US $1 million into equipment and resources for the training centre, and we are very pleased with what we have been able to achieve for HDS in the past year.”
As part of its training services, TechAccess’ ‘Test before you Invest’ model allows partners and customers to conduct proof of concept, executive briefings, need assessment, and solution prototyping. Under this model partners and end users are welcome to try out a solutions or product before they implement it, to ensure that it actually fits their requirements. Partners are also encouraged to use the training center to validate their skills after completing the training and certification process.
TechAccess has accelerated its training frequency and is now conducting as many as three training sessions a month for customers and partners from across the MENA, Pakistan, and Levant. In line with HDS’ regional focus, recent training sessions covered HDS’s Converged Solutions, Object Storage, Flash Storage and Big Data solutions, as well as pre- and post-sales.
