Qatar’s leading private sector bank, Commercial Bank has become the first bank in the country to introduce finger vein authentication technology powered by an innovative solution from NCR and 01 Systems to speed-up authentication and accelerate ATM transactions making every customer interaction an exceptional experience.
Samir Sheikh, Chief Operating Officer at Commercial Bank said: “Commercial Bank continues to focus on improving customer experience and providing greater convenience for customers by continuing to invest and innovate in the Bank’s security system. Finger vein technology is the first-to-market innovation that will give customers easy, secure access to our ATM machines and will set a new authentication technology standard to protect our customers’ accounts.”
The finger vein biometric authentication technology uses pattern-recognition techniques based on images of human finger vein patterns beneath the skin’s surface to identify individuals and verify their identity. This new technology allows Commercial Bank to add another level of authentication to the ATM channel over the standard card and pin verification to further promote security of the ATM and customer data.
“NCR is working closely with Commercial Bank in their transformational journey of being a truly world class bank offering the latest in omni-channel technology and innovations to improve efficiency, increase revenue and lower cost of operations,” said Hicham Yamout, Country General Manager, NCR Qatar. “The introduction of the first ever finger vein biometric authentication technology reinforces the bank’s commitment to offer safe banking environment and enable faster transactions.”