Help AG Gains Dubai AI Seal to Strengthen Its Leadership in Trusted AI Adoption

Help AG has been awarded the Dubai AI Seal Tier E certification, recognising the company as a trusted AI enterprise under Dubai’s government-led verification programme.

The recognition also builds on e&’s early participation in the programme as it was among the first companies to receive recognition under the Dubai AI Seal. Together, these recognitions reflect a wider focus across the Group on secure, responsible and well-governed AI adoption.

As organisations across the UAE accelerate AI adoption, the conversation is rapidly shifting beyond innovation alone. Increasingly, success depends on deploying AI securely, responsibly and with the governance needed to build lasting trust. Developed by the Dubai Centre for Artificial Intelligence (DCAI), the Dubai AI Seal is a government-led verification system that recognises organisations committed to advancing trusted AI and helps national entities and businesses identify credible enterprises to partner with in Dubai, as they scale their AI initiatives.

For customers, the certification provides independent validation that Help AG delivers the trust, governance and resilience required to turn AI ambition into secure and sustainable outcomes. The recognition reflects Help AG’s end-to-end approach to trusted AI, combining governance, AI security and cyber resilience capabilities with AI-powered operations to support organisations from policy and strategy through to secure deployment and runtime protection.

Dr Aleksandar Valjarevic, Acting Chief Executive Officer at Help AG, said: AI has the potential to transform economies, industries and public services, but its long-term success will depend on one critical factor: trust. The Dubai AI Seal recognises our commitment to enabling organisations to adopt AI securely and responsibly while building the confidence needed to scale it. As organisations move from pilot initiatives to scaled deployment, trusted AI will become the foundation for sustainable innovation.”

The recognition also supports Dubai’s vision of becoming a global leader in trusted sovereign AI, highlighting the importance of embedding security, governance and accountability into every stage of the AI lifecycle.

Abdulla Ebrahim Al Ahmed, Chief Government & VVIP Relations Officer, e& UAE, said: “The UAE has set a clear ambition to become a global leader in artificial intelligence and digital innovation. Achieving that vision will depend not only on advancing AI capabilities, but also on building the trust, governance and resilience needed to support its responsible adoption at scale.

“Help AG’s recognition through the Dubai AI Seal reflects our shared commitment to enabling a trusted national AI ecosystem that empowers organisations to innovate at scale.”

As AI reshapes industries and public services, the ability to operationalise it securely and at scale will become a defining capability. Help AG is committed to providing the expertise organisations need to unlock AI’s potential while building lasting trust in the technologies that will shape the future.