Netcracker Technology has announced that SLT-MOBITEL, the national ICT solutions provider of Sri Lanka and partner of Netcracker’s for nearly two decades, will implement Netcracker Digital BSS and Professional Services to consolidate its billing system for upgraded fixed, mobile and online charging capabilities. Netcracker’s solution will help SLT-MOBITEL to unify its brands and consolidate its IT infrastructure as the company continues to grow.
SLT-MOBITEL will deploy several components of Netcracker Digital BSS, including Revenue Management and Online Charging System, to create a unified billing platform across all of its brands for real-time charging and billing solutions for customers. The BSS upgrades will enable reuse of existing functional components for reduced time to market, a 360-degree view for enhanced customer experience and delivering the foundation for future fixed-mobile convergence (FMC) to provide superior products. SLT-MOBITEL will also leverage Netcracker Professional Services for E2E implementation and post-production support.
“We chose Netcracker to help us maintain a uniform and exceptional customer experience across all of our brands as we continue to expand,” said Mr. Lalith Seneviratne, Group CEO of SLT-MOBITEL. “Netcracker’s revenue management offerings have consistently delivered excellent results, so we are confident in its ability to upgrade our billing and support our future growth.”
“We are proud to continue our strategic partnership with a customer who has always prioritized technological innovation and its customers,” said Rohit Aggarwal, SVP and GM at Netcracker. “Creating a unified platform will streamline SLT-MOBITEL’s billing and improve customer experience while setting the stage for future capabilities and an even wider variety of advanced products and services.”