National Bank of Kuwait (NBK) has launched the new NBK Mobile Banking App, enhancing the way NBK Customers fulfill their daily banking needs in a much easier way.
The new NBK Mobile Banking App brings a new more personalized comprehensive experience that includes smart design and experience changes resulting in a host of benefits for customers; including shortcuts to popular transactions, personalization, and a redesigned holistic dashboard.
With the mobile app being NBK Customers’ personal banking companion, the new experience promises to strengthen the connection even further with upgraded features such as quick-action buttons to reach essential services easily, reordering items on the dashboard, faster “NBK Quick Pay” service, a new Rewards Center, and much more.
On this occasion, Mohammed Al-Othman, GM – Consumer Banking Group at National Bank of Kuwait said: “As part of our digital transformation strategy, the new NBK Mobile Banking App elevates our digital offerings to new heights. This milestone is crucial for NBK’s digital banking ambitions, and is a sign of things to come in our journey to empower customers through digitalization.”
“We greatly focus on tailoring our digital services to fit the nature and expectations of each customer individually, as clearly reflected in the customers’ freedom to choose the design and rearrange the dashboard according to their different needs,” he added.
“We put customers at the center of the design process; we listened to the feedback faced over the years and built upon that – which meant a number of experience changes were required to create something that overcame their pain-points,” he explained.
“The NBK Mobile Banking App is a key part in our digital transformation strategy, as it comes on top of our digital channels, with the largest share representing almost two-thirds of our banking transactions,” he noted.
Al-Othman concluded by saying: “With customers at the heart, we are excited to build upon this achievement with many new features to come to better meet all of our customers’ needs.”
The NBK Mobile Banking App is now available for download on the App Store, Google Play Store, as well as Huawei App gallery.