Zoho launches all-new unified communications platform, Trident

Zoho today launched an all-new unified communications platform, Trident, as well as strengthened collaboration technologies to offer businesses easier ways to communicate across channels, reduce tool-ambiguity, and improve an organization’s overall digital adoption.

Now available to businesses in UAE, Zoho Trident is a brand-new collaboration, productivity and communication experience that combines mail, messages, audio/video calls, calendar, tasks and more in the same place. It’s also Zoho’s first native desktop app for email and chat. Trident is a move away from individual product experiences, as Zoho works to provide its customers with a unified platform.

“In the past year, Zoho Workplace adoption has accelerated as businesses of all sizes transition to digital-forward, hybrid work. With a clear focus on continued innovation, Zoho is well-positioned to thrive during this time of readjustment. The goal of Zoho Workplace is to enable businesses to unify their work to a point where the line between apps disappears. It’s heartening to see so many new businesses join the Zoho family, using Zoho Workplace as their customizable centre of gravity,” said Hyther Nizam, President, Zoho Middle East and Africa.

In addition to Trident, Zoho Workplace now offers Zoho Voice platform which is now a full Phone System that can be integrated within Zoho’s team collaboration tools, Zoho Cliq and Zoho Meeting. The new unified solution has also introduced Zoho Webinar, within the Zoho Meeting app, enabling businesses to broadcast themselves to thousands of attendees and engage with them using Polls and Q&As. Present to an audience using virtual file sharing without sharing a screen. It also introduced a brand new AI-powered  grammar BluePencil and a Universal Drag & Drop functionality lets users efficiently multitask across workplace products.

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