Tech Mahindra entered into a strategic global partnership with Retalon, a leader in retail AI and predictive analytics solutions that will enable Tech Mahindra’s retail and CPG organizations to gain better customer insights, improve decision-making, and enhance operational efficiency.
Together, Tech Mahindra and Retalon will offer a unified common analytic platform to help enterprises unlock significant value in end-to-end planning, inventory management, supply chain network strategy, pricing, and promotion optimization. The joint efforts will also offer an integrated solution to make smarter inventory & fulfilment decisions, which will result in improved gross margins from 9-12% annually.
Jagdish Mitra, Chief Strategy Officer and Head of Growth, Tech Mahindra, said, “The Retail and CPG industry is undergoing a significant transformation. With physical and online shopping platforms merging, digital transformation has become a top priority for retailers today as it helps them increase profitability, streamline new processes, and be agile. We believe that a robust collaborative ecosystem is key to a sustainable foundation in a constantly evolving industry like this. Our partnership with Retalon will empower Retail & CPG businesses to accelerate digital transformation and solve industry challenges such as supply chain risks, operational efficiency and hybrid & omnichannel consumer journeys. We firmly believe our combined efforts will further propel the global retail ecosystem with next-generation technologies.”
The partnership will bring together Tech Mahindra’s expertise in Retail & Consumer Goods (RCG) and Digital Services with Retalon’s Artificial Intelligence (AI) and Predictive Analytics tools to provide superior customer experiences.
Mark Canning, Vice President, Business Development & Channels, Retalon said “We are honoured and excited to be partnering with Tech Mahindra to help solve the most pressing needs that Retail and CPG companies are facing today. Together, we are building a strong, collaborative ecosystem that will allow Retailers and CPG companies to access all the solutions they need to be a profitable, high-margin, 21st Century business – in one holistic package. Tech Mahindra’s global reach, expertise and digital transformation solutions & services will complement Retalon’s expertise and solutions for AI driven Retail & CPG planning, inventory, and promotion market to mutually grow each organizations’ business.”
This strategic partnership will further strengthen Tech Mahindra’s market position and expand its global retail portfolio to cater to the evolving and dynamic needs of its customers. The partnership also underlines the company’s focus on digital growth under the NXT.NOW framework, which is focused on leveraging next-generation technologies to deliver disruptive solutions today and further enable digital transformation.
Tech Mahindra and Retalon will be present at the Retail’s Big Show – NRF 2023 in New York from January 14 – 17, 2023. At the show, Tech Mahindra will highlight its innovative, customer centric digital experiences and its focus on next-generation technologies including Direct-to-Customer (DTC), Digital Supply Chain, 5G, Sustainability, Blockchain, Metaverse, Artificial Intelligence, VR/AR and more, to enable end-to-end digital transformation for global customers.