Under the directives and continued guidance of Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, Crown Prince, Deputy Ruler of Sharjah, the Sharjah Digital Office (SDO), today (Wednesday) has launched ‘Digital Sharjah’, a smart application that seamlessly integrates a host of essential public services provided by different government entities and private sector companies on a single, simplified digital user interface.
The Beta version of the smart application was launched during a virtually held press conference, in the presence of Sheikh Saud bin Sultan Al Qasimi, Director of the SDO, and 400 attendees who included government representatives, entrepreneurs and members of the local press. The various offerings and USPs of this new, futuristic service were detailed at the conference alongside an explanation of SDO’s strategic vision behind designing this world-class digital public service interface, which signals the crossing of a big milestone in Sharjah’s digital transformation journey and ambitions of smart governance.
With the advent of Digital Sharjah platform (website and app), customers will enjoy uninterrupted, 24/7 access to a host of public services including the payment of utility and phone bills, the payment of parking fees, renewal of trade licences, and much more. This means customers would no longer be restricted by the working hours of public sector entities in Sharjah to get their work done.
The services are accessible on a “Digital Sharjah” mobile app that can be downloaded, free of charge, from both the Google Play Store and the Apple App Store. All the services are also available on the “Digital Sharjah” platform, ds.sharjah.ae
The smart service currently offers a portfolio of 41 services across 7 broad categories including business, transportation, utilities, social services, general, real estate, and security. More services will continue to be added in forthcoming phases.
Residents with business interests can also register new investors, reserve a trade name, file consumer protection or service agent complaints, estimate license fees, and more. Leveraging the latest smart solutions will enhance the customer experience of all residents when dealing with various government departments.
A host of government entities partnered with SDO to help further its ambition of building a smart, sustainable city by promoting customer happiness through the provision of seamless services. These entities include Sharjah Economic Development Department; Sharjah Electricity & Water and Gas Authority; Sharjah Roads and Transport Authority; Sharjah Police; Department Of Islamic Affairs; Sharjah City Municipality; Department of Social Services; Department Of Town Planning and Survey; National Center of Meteorology and Etisalat.