Home Digital Transformation Mediclinic Middle East launches MYMEDICLINIC 24×7
Mediclinic Middle East launches MYMEDICLINIC 24×7

Mediclinic Middle East launches MYMEDICLINIC 24×7


Mediclinic Middle East today launched MYMEDICLINIC 24×7, its new online appointment management and telemedicine portal. With the MYMEDICLINIC 24X7 app, patients can now:

• View profiles of Mediclinic doctors and healthcare practitioners at all seven hospitals and 20 outpatient clinics in Dubai, Abu Dhabi and Al Ain
• Search and select doctors by speciality, location, languages spoken, insurance coverage and gender
• View all available in-person and video appointments and choose a time and date that suits them
• Book an appointment online
• Reschedule or cancel a booking
• Receive notifications if their doctor becomes available at an earlier time
• Receive appointment reminder notifications
• Consult a doctor by video
• Upload all necessary identity and insurance documents
• Book and manage appointments for family members

Powered by technology created by Okadoc, the Dubai-based online doctor booking platform, and made possible through integration with InterSystems TrakCare, Mediclinic’s unified healthcare information system, MYMEDICLINIC 24X7 gives Mediclinic Middle East patients the flexibility to book an in-person or virtual appointment at any time, and also allows patients to seamlessly conduct a video consultation with their doctor should they wish.

Hein van Eck, Chief Strategy Officer at Mediclinic Middle East, said: “Mediclinic Middle East has always been committed to providing the highest standard of healthcare to its patients, and this level of service should begin right at the start of our patients’ healthcare journey with us. With MYMEDICLINIC 24×7, patients literally have access to healthcare at their fingertips. They can select their doctor, book, reschedule or cancel their appointments and even conduct consultations by video, all within a few clicks on their mobile device or computer. We are very excited to introduce MYMEDICLINIC 24×7 to the UAE public and are confident that it will provide the flexibility, immediacy and convenience that our patients expect and deserve.”

MYMEDICLINIC 24×7 is available to download for Apple and Android.



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