Salesforce introduces Rebate Management

Salesforce has introduced Rebate Management, new technology that allows companies selling through distributor channels to automate and leverage intelligent analytics for their rebate programs while providing greater visibility into program value and collaboration to sales teams and channel partners.

Rebate Management digitizes rebate programs to enable collaboration, automate program tracking and payouts and provide a single source of truth for rebate data, accessible to all relevant employees and channel partners in one place.

Salesforce – Rebate Management

Rebate program visibility across your organization

Rebate Management integrates out-of-the-box into any Salesforce cloud product to support industries that rely on distributor networks to sell products, including auto, consumer goods and manufacturing. This gives visibility to the entire company, including sales and finance, to easily track channel partner sales in real-time within the same CRM system being used to track all other account activity and leverage these insights for ongoing sales conversations.
Sales teams, which typically don’t have insight into how close their customer is to a higher refund, can now look up channel partners and see their refund qualification status, get visibility into recent transactions, payouts, what rebates a customer has qualified for and what it would take for them to secure an even larger payout.

Incentivize channel partners to prioritize your products

Channel partners have access to a company portal that tracks progress towards earning rebates, the status of payouts that they have qualified for and their overall program history.

That means an auto parts distributor can access a manufacturer’s partner portal to see if they’re on track to qualify for the month’s rebate. Using the portal, the distributor can also check the status of a payout that they qualified for with last month’s sales and how much money they’ve saved over the course of the year. This easy tracking and transparency in profitability helps build trust and helps keep distributors motivated to sell a company’s products.

Automate and customize rebate programs

Rebate Management enables companies to automate, scale and track rebate programs, using historic data to predict the value that channel partners will derive from the program. Companies can track payouts against overall revenue and see how a program is performing in various regional markets. This allows companies to easily tweak program refunds, including adding or removing available refunds or customizing offers to specific markets, so the program remains attractive to channel partners while also driving profitability.

Rebate Management also automates the program review and payout process, freeing up finance teams and reducing the chance for human error so customers get paid faster and more transparently. Companies can customize the parameters for their rebate program and immediately begin tracking and scoring sales data against these parameters in real-time to see rebate progress.

Drive growth with new channel partner solutions

With Rebate Management and the recently announced Loyalty Management technology, Salesforce is enabling businesses of all types to reimagine their channel partner and customer incentive programs with both monetary payouts and point-based rewards and redemptions. Together, these solutions will help customers develop richer channel partner loyalty and a comprehensive strategy to drive business growth.

Rebate Management is currently available for purchase to Salesforce customers with any existing cloud administrator license.

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