Farnek launches an in-house smart fleet management solution

Farnek has launched an in-house smart fleet management solution that will not only optimise the performance of its transport fleet, but also improve service delivery to its customers.

Farnek launches an in-house smart fleet management solution

The solution, which covers Farnek’s entire transport fleet of more than 300 buses, vans and cars across the UAE, was built by its in-house technology division, which after a lengthy process of research and development, has simply and ingeniously adopted and adapted the latest smart technology to produce a homemade solution.

“This bespoke telematics system has been developed in-house by our own IT engineers, using proven technology and is a Cloud and mobility-based platform. Our fleet is now powered by IoT telematic sensors connected with Google Maps for route optimisation with our drivers, fleet, service schedule and of course our customers, front of mind,” said Javeria Aijaz, Director Technology & Innovation, Farnek.

Using Farnek’s live administrative portal, operational staff at its logistics centre compare vehicle inventory with the current and scheduled demand and issue instructions to the drivers (each vehicle is fitted with a dedicated smartphone loaded with an app).

The drivers log in, accept the notification based on a QR code sent to the smartphone in the vehicle and start their journey. The app automatically calculates and compares the estimated and actual journey times and presents the driver with Google Maps-based navigation, to show the most time-efficient route to take.

The operational dashboard can also generate incident reports, organize new transport schedules, search for the nearest and most relevant available vehicle, correlating with customer demand.

A whole host of reports can also be generated by the system as well, from vehicle assignment and utilization to monthly expense reports. There’s also a driver’s module holding driving documents and records of any previous incidents or violations.