IMC signs a strategic partnership with InterSystems

The International Medical Center (IMC) has signed a strategic partnership with InterSystems to implement InterSystems TrakCare electronic medical record system across its hospital and clinics in Jeddah. TrakCare will be implemented in IMC Hospital, Petro Rabigh Clinic and The First Clinic, Tadawi Center, and First Scan.

IMC signs a strategic partnership with InterSystems

The partnership with InterSystems to implement TrakCare underpins IMC’s commitment to align with the Saudi Vision 2030 and provide world-class healthcare services to patients through tech innovations and digitization. TrakCare, with its unified Revenue Cycle Management and clinical capabilities, will automate the hospital operations and enable IMC to deliver quality patient care and improve customer satisfaction profitably.

Furthermore, TrakCare has recently added a mobile, touchscreen-enabled user interface to optimize the user experience and other enhancements that support better healthcare decision making.

IMC will implement TrakCare as a Service, which is a private cloud-based healthcare information system that follows an OPEX model based on subscriptions. TrakCare will integrate IMC’s administrative, clinical and financial data into a unified system, providing clinicians everything they need to make informed decisions quickly. By implementing TrakCare as a Service, IMC will be the first healthcare provider in the kingdom to implement the cloud-hosted version of TrakCare which will enable the hospital and its clinics to achieve their clinical and financial objectives.

“IMC is entering into a strategic partnership with InterSystems which will strike a perfect balance between the core human traits like Empathy, Mercy, Teamwork, with Technology advancements. This will enhance the patient care abilities of our Farmers and greatly improve the patient experience. The strategic decision to have a distributed environment hosting EMR for IMC would be a benchmark supporting the Kingdom’s cloud-first strategy. Overall, we are happy to be partnering with InterSystems which is also the pioneer in Cache & InterSystems Iris Data Platform technologies,” said Dr Walid Fitahi, CEO & Chairman of International Medical Center.