HPE announces relief package and initiatives to help customers across the globe

Hewlett Packard Enterprise announced today that HPE Financial Services (HPEFS) is designating more than $2 billion in financing specifically to help customers in the UAE and across the globe with their financial challenges stemming from the COVID-19 crisis, including cash-flow or liquidity issues. HPE Financial Services is also introducing initiatives including a Payment Relief Program to help customers acquire new technology and alleviate some of the financial strain as they navigate this uncertain climate.

Hewlett Packard Enterprise

The $2 billion in HPEFS financing will be applied to help customers ensure business continuity and adapt in the current environment by addressing new technology financing needs, and convert their IT infrastructure into new sources of capital. Additionally, through the new Payment Relief Program, customers can acquire the technology they need today and pay only 1% of the total contract value each month for the first eight months, deferring over 90% of the cost until 2021. This can be a safety buoy for many businesses to help navigate the financial impact of COVID-19 in the next few months. Beginning in 2021, each monthly payment would equal approximately 3.3% of the total contract value.

HPEFS is rolling out several programs designed to address these priorities:

Generating cash from existing assets
HPEFS helps customers unlock value from their own technology by converting existing, owned IT assets into capital that can be applied to purchase new, upgraded technology. This incremental capital resource can help close the gap with IT expenditures or give customers the flexibility to support other parts of their business. HPEFS can also buy back excess newer generation technology that is no longer needed at the customer’s end. Over the last two years, HPEFS has infused more than $642 million back into clients’ budgets this way.

Deferring or reducing expenses
In addition to the HPEFS Payment Relief Program, the team is also enabling a 90-day delayed payment structure to help ease customers’ tight budgets. This payment deferral option is available on new technology purchases and is eligible for a range of HPE hardware and select software, software appliances, services, and installation packages.

Matching payments to production
HPEFS offers customers a phased deployment program that allows them to acquire compute and storage capacity now with the flexibility to configure, test, and stand up systems before paying. This way customers can continue essential business without the restraints that the current crisis can have on their budget cycles or implementation timelines. The deployment schedule can extend out 12 months.

Relieving capacity strain or delivery delays
HPEFS is offering certified pre-owned HPE technology to address a variety of situations. A full portfolio of data center equipment, such as components, parts, subassemblies, feature upgrades or whole systems, is available off the shelf or custom-configured to meet customer budget or circumstance. This technology meets HPE OEM standards and comes with a standard 30-day warranty, eligible for additional HPE maintenance and support.

Offering short term rentals
Many customers also experience challenging capacity strain or delivery delays. The most common example of that is companies who are not ready for a work-from-home setup and need technology to empower a remote workforce. HPEFS can help by renting pre-owned HPE technology from three to twelve months, and new PCs for twelve months. This technology is factory-configured to customer specifications, available with a warranty and eligible for HPE Pointnext Services support.

HPE is committed to helping communities, customers, and partners during this time of global uncertainty and is applying its time, talent, resources, and technology to address the new challenges and requirements that organizations face as a result of COVID-19. For example, HPE recently rolled out VDI (virtual desktop interface) solutions to help customers support and adapt to growing demands for a remote workforce. To learn more about HPE’s initiatives please visit the HPE COVID-19 content hub, and see the latest blog from Antonio Neri, HPE President and CEO.

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