Loway Switzerland, worldwide leading provider of solutions for call-centers based on the Asterisk PBX technology, announced the partnership with DVCOM Technology. Loway will be present the new call center management software lineup at DVCOM Technology booth at GITEX 2019.
The company will feature the Loway call-center solutions family and introduce the new QueueMetrics-Live SAAS service and the new predictive dialer WombatDialer.
QueueMetrics is a highly scalable monitoring and reporting suite that offers a broad range of integrated benefits like agent productivity monitoring, target measurement, conversion rates, realtime statistics, customizable wallboards, integrated WebRTC soft-phone with an easy to use interface.
DVCOM will be displaying at booth Z2-C1 Zabeel Hall-2 during the GITEX Technology Week 2019.