Egypt’s ITIDA to host outsourcing forum

Egypt’s Information Technology Industry Development Agency (ITIDA) and Shared Services and Outsourcing Network (SSON) will be hosting the Shared Services and Outsourcing Forum Middle East 2019 at the Nile Ritz-Carlton, Cairo on September 3 and 4.

The opening speech at the forum will be delivering Amr Talaat, the Minister of Communications & Information Technology, Egypt. The forum will also feature number of international keynote addresses, industry expert panels, and more than 20 breakout sessions. The agenda is designed to ensure the forum works with the governments and private organisation’s key focus sectors and will deliver a packed and stimulating programme for the attendees.

ITIDA CEO Halal El-Gohary said “We’re so thrilled to host such an event in Egypt. It will be a great opportunity for experts and industry leaders to meet and discuss the future of shared services and outsourcing business models. In addition, the event is the right venue for us to showcase how Egypt has evolved from a cost-competitive and traditional outsourcing location into a hub for high end and value-driven services.”

“What sets Egypt apart from other nearshore destinations in Europe, as well as on a global comparison is the high potentials to implement service centres on a meaningful scale’, she added.

Egypt’s unique geographical position together with its attractive value proposition including; highly skilled workforce, competitive costs, as well as a highly developed and mature tech sector, makes it uniquely positioned for value-driven services.

Located centrally, Egypt’s culture compatibility, physical proximity, and similar time zones to the business heavy regions facilitate productive business interaction across the Middle East and Europe and help it maintain a growth trajectory in support services and its offshore global service industry has doubled over the last 5 years.

Teleperformance Egypt, Xceed, Deloitte, Raya Contact Center and BDO Esnad S.A.E are participating at the forum as Associate Partners and will showcase their thought leadership and solutions.