UAE accelerates digital transformation by upgrading flagship UAEPASS initiative

Smart Dubai, in collaboration with the Telecommunications Regulatory Authority (TRA) and the Abu Dhabi Digital Authority (ADDA), has upgraded its flagship UAEPASS to offer additional services from new government entities now integrated into the national digital identity platform.

UAEPASS initiative aims to provide the first national-level digital identity service to all UAE citizens, residents, and visitors.  It allows customers to access government and private-sector services by instantly signing in through secure mobile based authentication on the UAE Pass app.

Dr Aisha Bint Butti Bin Bishr, Director General of Smart Dubai, asserted that the UAEPASS initiative is a key pillar of the Dubai and UAE Governments’ digital transformation strategies, as well as the Dubai Paperless Strategy.

“The project stands to strengthen government cooperation at the federal level, developing an integrated system of government and private-sector services that are able to meet the requirements of the communities and the cities of the future,” said Dr Aisha.

According to Smart Dubai, one of the most important features the UAEPASS is set to roll out is the digital signature feature, which allows users to digitally and remotely sign official documents anywhere and at any time using their smartphones.

At present, government entities that allow services through the UAE Pass includes Dubai Department of Economic Development, DubaiNow, Dubai Police, Dubai Electricity and Water Authority (DEWA), Knowledge and Human Development Authority (KHDA), Dubai Civil Defence, Dubai Land Department, Dubai Health Authority (DHA), Dubai Courts, the Roads and Transport Authority (RTA), and the Mohammed Bin Rashid Housing Establishment (MBRHE).

The list of government entities outside of Dubai whose services can be accessed through UAEPASS includes Fujairah police, Fujairah Municipality, Sharjah Department of Economic Development, Sheikh Zayed Housing Programme, Ministry of Infrastructure Development, and the Emirates Authority for Standardization and Metrology. More entities are expected to be added in the coming months.