Zoho, the cloud-based business applications provider, announced that it has opened an office in Dubai to take care of its regional operations. It is working closely with local partners to reinforce its relationship with customers here and hiring more partners in the country to further expand its reach, while also participating in and organizing more events.
“The opening of the Dubai office is part of our commitment to expand in the region,” said Hyther Nizam, VP of Product Management, Zoho Corp. “We are localizing all our products to suit the regional needs and making them available in AED to simplify the payment. We are also translating thousands of pages on our website to Arabic for better serving the local business community.”
Zoho also announced updates to its all-in-one suite, Zoho One, which was launched in UAE earlier this year. Company’s customer relationship management solution Zoho CRM, ac-counting application Zoho Books that helps companies file their VAT, business process au-tomation software Zoho Creator and human resource management software Zoho People, which are the best-selling products in the country, are among the 40 applications that com-prise the Zoho One suite.
Now, Zoho One is enabling a new set of capabilities that bridge the gap between different departments and roles within an organization: Zia—Zoho’s AI—will soon respond to user queries by combining information from multiple apps; Zoho One’s new Analytics delivers a deeper, more contextual picture of business operations by blending data from apps across the suite; and a new unified Search feature can execute across multiple applications, bring-ing back richer results that significantly reduce the time and effort needed to find the right data.
The average Zoho One customer enables 16 applications for their business, often replacing software from different vendors, preferring instead to run their business from a single cloud platform.
‘We are seeing rapid adoption of Zoho One around the globe. Customers will use multiple apps from a single suite, if those apps work together more deeply than a patchwork of products from different vendors,’ said Nizam. ‘We see customers combining data from different Zoho and third-party apps—like email campaigns, CRM, customer support, and ac-counting—to generate new insights and make better decisions. Zoho One has already re-placed more than 650 different products, and that number will only grow as we release even more new apps.’