Solutions and services provider, Microexcel announced today that it has achieved certification in the SAP Partner Center of Expertise (PCoE) Value Added Reseller (VAR) program for the Middle East North Africa region.
To attain this certification, the company went through a process of extensive audit from SAP to validate that the organization has a measurable and proven level of quality service and expertise that is maintained on a continual basis.
“The audit evaluates not only SAP expertise, but our process maturity including support operations, quality assurance, incident management, and other pillars of a comprehensive support program,” said Abe Iruegas, global SAP practice leader at Microexcel. “We are excited to have been awarded the certification as it demonstrates our commitment to deliver high quality services to our customers.”
With the SAP PCoE VAR certification, Microexcel has proven it can support VAR customers with full lifecycle enterprise support services focused on three levels of support. Each enterprise support level follows a structured approach to solving critical and time-bound issues, allowing customers to utilize their internal IT teams for strategic projects.
The company plans to continue its journey to acquire more skills and knowledge to be a certified partner for SAP HANA and SAP Business Intelligence also.
