Rectron, a leading ICT solutions distributor, which was appointed an official Asus distributor last year is now also the approved service centre for Asus South Africa.
“We are thrilled about building onto our relationship with Rectron to provide our customers across the country with an even better after-sales experience. Looking at the need for service centres throughout South Africa, it only made sense for ASUS to take the steps to appoint Rectron to assist us in providing this service,” said Yolandi Venter, Systems Marketing Manager at ASUS South Africa.
With service centres across the country in Johannesburg, Cape Town, Durban, Port Elizabeth and Bloemfontein, Rectron will be cultivating customer experience providing before, during and after-sales service.
All five Rectron branches will have the capacity to asses and repair ASUS notebooks and tablets that have been purchased through them as of Wednesday, 1 February 2017. Furthermore, they will also carry warranty parts on hand. Should a part be required that is not in stock or is a specialised order, they will make the required arrangements to get the part within seven to 10 working days, providing customers with an all-round service.
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“This addition to our service line-up goes a long way in supporting our vision of being a customer needs-led organisation,” says Martin Roets, Operations Director at Rectron.
