Pyramid Analytics, a leading provider of enterprise business intelligence (BI) software, has announced that for the second year in a row the company is an overall leader in Customer Experience and Vendor Credibility. This achievement was unlocked in Dresner Advisory Services’ flagship market report, the 2016 Wisdom of Crowds Business Intelligence Market Study.
In these two categories, the company garnered scores that well surpassed the overall sample, and for 2016, it saw key improvements compared to 2015 in every measurement category including sales, value, product, technical support, consulting, and integrity. The company also received a perfect recommend score from its customers, as reported in the 2016 study.
“We are pleased to be consistently recognized as a leader in one of the most comprehensive industry reports on business intelligence,” said Omri Kohl, Pyramid Analytics co-founder and CEO. “These top scores reflect our strong commitment to our customers, who rely on our platform to help them make critical, data-driven decisions using a collaborative, agile, and secure BI system they can trust.”
Throughout its forward-looking research, Dresner continues to recognize Pyramid Analytics for its market credibility, advanced collaborative BI capabilities, and governed data discovery features in recent reports including the 2016 Collective InsightsTM Market Study.
“Businesses use the Wisdom of Crowds Business Intelligence Market Study, now in its 7th year, as an objective source of industry research to understand how their peers leverage and invest in BI and related technologies,” said Howard Dresner, founder and chief research officer of Dresner Advisory Services. “We congratulate Pyramid Analytics for their strong performance.”
In the 2016 Wisdom of Crowds Business Intelligence Market Study, Pyramid Analytics was ranked against 28 vendors based on Dresner’s trademark 33-criteria evaluation model that compares each vendor’s performance to their previous year’s performance and to the average for all vendors.
