Aspect Software entered into an alliance with Seven Seas Computers to promote their contact center solutions including Aspect Unified IP (UIP), Aspect CXP Self Service and Aspect Workforce Optimization (WFO) in Middle East.
With this partnership Seven Seas will be able to broaden its portfolio and help them end-to-end meet an enterprise’s technology needs, now also covering consumer engagement domain.
“We are glad to collaborate with Seven Seas having similar vision of enabling enterprises with best technologies, with deep domain expertise and inroads in Middle East market. Together we aim to offer Aspect’s full-feature customer engagement solutions through Seven Seas, fulfilling even the most complex requirements of any Contact Center,” commented Sanjay Gupta, MD-India & Middle East and Head Cloud Business- APAC & Middle East at Aspect.
Aspect Software believes that Seven Seas with its strong market presence in the country will enable them to create inroads, sustain, enrich & grow Aspect’s customer base in the region.
Nayagam Pillai, CEO at Seven Seas Computers said, “I am confident that this strategic alliance with Aspect will enable us to serve our customers better by extending best-in-class Omni channel solutions along with the WFM and Back Office Optimization (BOO) solutions.”
“Middle East has immense growth potential which can be leveraged only with right set of partner. Seven Seas Computers has reach in the market which Aspect can leverage. And through this engagement Seven Seas can fulfill the rising need of contact center solution in their client base.” said Ranjan Sandwar, Regional Director- Middle East at Aspect.
