Andy MacDonald, Vice President, Global Service Provider, Middle East, Africa & Russia at Cisco
Cisco’s Managed Services solutions combine the company’s renowned networking expertise and intellectual capital with analytics and real-time device monitoring to improve overall reliability and performance. This is expected to reduce the number of human resources interventions in Mobily’s network operations, delivering significant cost savings and reduce operating expenses.
Ashraf Ismail Mohamed Ibrahim, Senior Executive Officer, Technology Operations at Mobily said, “This agreement builds on our longstanding collaboration with Cisco and paves the way toward enhanced network performance and operational efficiencies. This represents a significant milestone in our evolution as we continue on our journey to deliver superior service levels and develop new offerings that meet fast-evolving customer and business demands.”
Changing customer dynamics, the growth in connected devices and processes, and increased traffic demands are putting new pressure on service providers. Cisco’s comprehensive service offering will provide complete monitoring, management, and support of multivendor infrastructure and applications to increase agility of Mobily’s business operations. This will enable Mobily to focus on its strategy of driving service innovation and helping to accelerate revenue growth by bringing new services to market faster.
Andy MacDonald, Vice President, Global Service Provider, Middle East, Africa & Russia at Cisco said, “The awarding of a broader mandate for Cloud and Managed Services to Cisco reflects the confidence in our solutions to deliver tangible business value. We are committed to supporting leading service providers like Mobily in achieving the most value from new technology investments to attract more revenue growth, increase overall operational agility and enable better customer experiences.”
