CommScope unveils tool to aid partners to deliver better services

Curran says partners in the Middle East and Africa region are an essential element of CommoScope's success.
Curran says partners in the Middle East and Africa region are an essential element of CommoScope’s success.

Communications solutions vendor CommScope has introduced a new management tool for its PartnerPRO Network, a move the company said is aimed at increasing the ease, speed and efficiency of collaborating with partners to deliver faster and better services to its customers.

The CommScope PartnerPRO portal is a management software tool for partners that runs on a best-in-class, data management technology created to simplify the process of collaboration for customer projects, ultimately providing customers faster access to CommScope technology.

“CommScope is making a significant investment into this new portal because we are committed to giving our partners the best tools and support to serve their customers,” said Stephen Kowal, senior vice president, Global Partners, CommScope. “The PartnerPRO portal enables a whole new approach to collaboration with features that will fundamentally change the way we work with partners.”

CommScope said it evolves to add new solutions to its portfolio, new partners are added to deliver these solutions. The company added that the PartnerPRO Portal offers a higher degree of integration for the worldwide PartnerPRO Network to deliver value-added services to customers more efficiently.

Jim Curran, vice president, Enterprise Sales, MEA, CommScope, said: “Our partners in the Middle East and Africa region are an essential element of our success and fundamental to our regional footprint. They understand the regional specifications and provide local insight to help simplify and accelerate network deployments. Therefore, the new platform will help them to serve customers even better and more efficiently,”

“The PartnerPRO Network can move faster and more nimbly in pairing customer’s needs to CommScope’s diverse resources,” added Kowal. “This new platform will help CommScope bring its solutions to market with agility and the high level of service that our customers have come to expect from PartnerPRO Network members.”

The PartnerPRO Network has more than 2,200 active partners in 88 countries and serves as a resource with thousands of consultants, integrators, distributors and installers worldwide.