Alcatel-Lucent creates new business unit for Hospitality

Alcatel-Lucent Enterprise has announced the creation of a global Travel, Hospitality and Leisure Solution Business Unit to deliver outcome based technology solutions that create a personalized connected experience for today’s travelers.

The company’s hospitality portfolio delivers on three key areas to benefit the business: Solutions creating a memorable guest experience, reducing infrastructure costs and improving hotel operations. The portfolio includes adapted communications and networking solutions for hospitality delivered via the cloud or on-premise.

Alcatel Enterprise_LogoThe company has created a mobility solution specifically designed for the hospitality industry, enabling guests to use their own mobile devices to access hotel services. While, the Smart Guest Application Suite enabling guests to control the in-room environment using the room phone to adjust lighting and temperature, access hotel services, set a wake-up call, set do not disturb room status, and more.

The Alcatel-Lucent Enterprise aims to be among the top three global players in the hospitality IT sector in next three years by delivering relevant technology, unique solutions and measurable outcomes to customers. It also have set up a new Hospitality Experience Center in Miami, Florida offering a dedicated integration lab, training facilities, and demonstrations for customer briefings.

It is also a Platinum Member of Hotel Technology Next Generation, an industry trade association dedicated to fostering the development of next-generation technologies.

Thierry Bonnin, Solution Unit Leader at Alcatel-Lucent Enterprise said, “The hospitality market requires a technology company that can deliver powerful solutions which create a personalized connected experience for guests, while also providing positive tangible business outcomes to the bottom line. Alcatel-Lucent Enterprise solutions address this need with robust Communications solutions adapted to the hospitality requirements as well as leading Networking solutions.

“By listening to our customers, we have produced unique solutions that allow hotels and cruise lines around the world to offer a fully connected guest and employee experience, with controlled infrastructure costs and improved operations. And of course, it is fully integrated with the hospitality eco-system. Our strong reference list shows that we have made a real difference in this market and brought real solutions to our customers.” Bonnin added.