Smartworld, a systems integrator and digital ICT services provider, has signed an agreement with EFS Facilities Services, an integrated facilities management service, operation and maintenance solution provider to provide managed services to its network, security, systems and application infrastructure with data recovery.
Under the agreement, Smartworld will provide 24x 7 monitoring and management to EFS’s mission critical applications. In addition, EFS will be migrated the existing data centre to Smartworld’s data centre within a month.
According to EFS, it has embarked on the project to offload its specific IT operations to Smartworld as the managed service provider and focus on its core business. The company it currently manages over 300 contracts with a contract backlog of AED2.5bn in 19 countries across the Midde East, Africa and south Asia.
Simon Williams, sales director, Smartworld, said: “We are happy to be associated with EFS as their managed services provider. With our extensive experience and professional services, we will be able to meet their expectations smoothly and efficiently and keep up their confidence in us in the years to come. With us taking care of their specific IT requirements, EFS will be able to devote its efforts on core businesses, thereby enhancing competencies and bottom-line.”
Tariq Chauhan, group CEO, EFS Facilities Services, said: “We are confident that Smartworld will be able to meet our needs and address the challenges we faced in relation to our networks. Information technology is critical to EFS which in effect will raise our service standards to our clients and enable us to focus on our core business.”
