RSA, the security division of EMC Southern Africa, has launched the RSA SecurWorld Delivery Services Programme for its channel partners.
The programme is designed to enable channel partners to provide implementation and installation services and support to their customers, ultimately maximising their value as their customers’ “go-to” trusted advisors.
Julie Ferreira, country lead, RSA, said channel partnerships have been instrumental in RSA’s journey to becoming a $1bn organisation.
“Given the channel’s integral role to RSA’s go-to-market strategy, we are constantly inspecting our channel partner offerings, modifying what needs improvement, and introducing new programmes to drive more fruitful relationships,” Ferreira said.
One of RSA’s leading technologies, RSA Identity Management and Governance (IMG), is the first solution available on the new programme, with RSA Security Analytics and RSA Archer GRC to follow later this year, the company said.
According to Ferreira, effective customer support is ingrained in RSA’s business, and the RSA SecurWorld Delivery Services Programme strengthens this sentiment.
“The most profitable path for partners, and our preferred method, is to have channel partners become certified to deliver services themselves. This empowers the customer to ultimately decide who they want to work with from an implementation and support perspective,” she said.
“To become certified in the Delivery Services Programme, channel partners undergo a series of advanced technical training, delivery methodologies, and mentoring engagements with RSA. Once complete, they are deemed an RSA Certified Delivery Services Partner in a particular solution.”
