Help AG, leading information security services and solutions provider in the Middle East, announced its new Managed Security Services (MSS) division that will be delivered either on-premises or remotely from its dedicated Cyber Security Operations Center in Dubai by highly trained and fully-certified security professionals.
According to Help AG, their new facility will enable government and large enterprise businesses in the region to combat the threat of cyber-attack, achieve IT compliance, and drastically reduce incident resolution time, without the significant overhead of a dedicated IT security department.
The company believes that large enterprises in the region lack the financial and human resources to have specialized teams of IT security experts. Typical IT departments are stretched between administrating existing systems and deploying new solutions to streamline business processes. This leaves them with little time to continuously monitor the infrastructure for cyber threats and makes incident response a tremendous strain on already overworked employees.
Stephan Berner, Managing Director at Help AG said, “Our MSS is an affordable way for businesses to gain ready access to the very best security experts in order to significantly enhance their security posture. Our approach is built around locally-delivered services, water-tight SLAs and the highest degree of data confidentiality. With the 24×7 support of our security experts, customers will soon realize the full value of their security investment and gain the visibility, insight and protection capabilities that we have developed over the last 11 years of protecting Middle East businesses.”
The new MSS division will offer customers 24/7 Monitoring, Compliance, Forensic Analysis, Incident Handling & Remediation, Log Management, Operational Event Reporting, and Security Platform Management. These have all been designed as subscription OPEX based services that can be easily integrated with the customer’s existing security infrastructure, whether it is on-premises or cloud based.