In order to improve service delivery and offer better value-added services to clients undergoing mobile solution rollout and deployment, Samsung Electronics South Africa has developed Samsung Enterprise Migration Assistance (SEMA).
This latest innovation ensures that Enterprise customers receive rich resources and improved value and support through an array of functionalities that cater for the specialised requirements of the enterprise within the unique South African environment.
“Samsung understands the critical elements that need to be established and seamlessly integrated into a mobile rollout to ensure it is easy and efficient,” says Paulo Ferreira, Director of Enterprise Mobility at Samsung Electronics SA. “We have structured SEMA to apply to a range of mobile platform migrations and rollouts and it will ensure overall enterprise mobility, security and productivity capability.”
Samsung SEMA follows a series of steps from advisory mobile device management (MDM) best practises to onsite firmware updates on rollout, all the way through to SIM card validation and the structuring of other value-added services (software and services). The complete process is a systematic series of checks and balances crafted to tailor enterprise mobility to the highest levels of functionality and interoperability.
The elements that Samsung has blended into SEMA are essential to the success of any mobile rollout and this applies to carriers and even systems integrators where mobility is being outsourced or managed mobility services are the solution of choice.
“It is a comprehensive offering that we’ve developed here at Samsung and we know that enterprises are in need of this level of care and support,” adds Ferreira. “SEMA has been designed specifically for the local market to cope with its particular challenges and quirks. It is ideal for any enterprise seeking a seamless and hassle free mobile rollout plan.”
