Rixos The Palm Dubai, a leading Turkish hospitality brand in the UAE has announced the successful implementation of its Managed Print Services deal with Canon Emirates, ensuring the complete management and efficient maintenance of their portfolio of printing solutions.
The four years contract has helped Rixos The Palm Dubai yield strong results amounting to an average of 25% monthly cost saving benefits in their over-all print related expenditure, in addition to increased service quality and efficiency of print fleet management.
“Canon Managed Print Services (MPS) proactively ensures that an organisation’s printer fleet is managed the way it is to be – profitably and flexibly. MPS is also instrumental in achieving operational efficiency, meet compliance targets and reduce the organisation’s carbon footprint. Thereby businesses save costs as well as meet their corporate social responsibility objectives too,” said Shadi Bakhour, General Manager, Canon Emirates.
“The Canon MPS deal has enabled Rixos The Palm Dubai to easily manage and monitor their printing fleet from a single platform powered with customisable features including increased cutting-edge secured printing options. Through the deal the hotel now enjoys the benefits of utilising a dedicated certified Canon Technical Service team for Managed Printing Services with a strong Service Level Agreement (SLAs) and response time,” added Bakhour.
Rixos The Palm Dubai required a highly cost effective and innovative print solution that can increase the efficiency of their printing fleet and also introduce superior facilities for guests including high quality guest printing, mobile printing and web-based Google cloud prints.
“Prior to Canon’s MPS deal we had a contract with a different vendor for printing fleet and maintenance for which we were actually pretty satisfied. However, after seeing Canon’s approach which gives us a 25% of monthly cost savings straight away, we were convinced it was time to switch over to Canon. Analysing the current and future requirements with Canon’s ITIL methodology and incorporating a value for money solution, were also key competitive advantages for us to strongly consider Canon for this deal,” said George Francis , IT Manager, Rixos The Palm Dubai.
Canon’s Managed Print Service enables organisations to achieve significant cost savings and improvements in workforce productivity through expert print and information management consultancy. It also helps organisations with their information assurance and data management needs through networked devices and secure print solutions.
Rixos the Palm Dubai, situated on the Palm Island‘s East Crescent, is the first property of Turkish Giants, Rixos Hotels, to open in the Middle East. The hotel offers a vast range of different venues and attractions, from breath taking views of a beach paradise with serene crystal clear waters to the hottest and buzzing nightlife settings in Dubai.
