Leading global information technology, consulting and outsourcing company Wipro in association with Qatar Airways announced the launch of a range of information technology (IT) products comprises of two categories of solutions: enterprise and mobility solutions for the aviation industry.
Enterprise solutions include products for crew management, route profitability analysis, loyalty management, inflight catering, aircraft maintenance planning and crisis management. While, Mobility solutions caters to the requirements for pilots, cabin crew and flight dispatchers.
The extensive product portfolio aims to address critical airline business functions, which have a direct bearing on service quality, operational efficiency and strategic decision making. These products provide competitive advantage to an airline through comprehensive functional features complimented by open technology platforms. Functionally rich and user-friendly, the innovative and technologically advanced products are expected to fill gaps in the IT applications portfolios of many airlines and provide an edge over competitors.
Last year, Wipro entered into a strategic partnership with Qatar Airways to research and develop the wide product portfolio for aviation industry by harnessing each others expertise.
Akbar Al Baker, CEO of Qatar Airways, said “These solutions have played a key role in enhancing customer service & operational efficiency of Qatar Airways. Now these already proven solutions can be brought to market and deployed in a variety of means such as licensing or Software as a Service.”
Anand Sankaran, Senior Vice President and Business Head, Global Infrastructure Services & Wipro Infotech said, “We are developing new IPs with Qatar Airways which will augment our available suite of solutions. This is a very unique partnership with Qatar Airways where we are marketing their existing software products and leveraging the core competencies of both organizations to create tangible value to other airlines. We believe that this portfolio of products will transform the Airline industry and help them do business better.”
Srini Pallia, Senior Vice President & Global Head RCTG, Wipro Ltd. said, “The Transportation sector and in specific the Airline industry is a focus area for Wipro. The product suite that Wipro and Qatar Airways have jointly developed is targeted to play a key role in driving greater operational efficiency, enhanced customer service and faster decision-making. We have been leveraging our capabilities in mobility, cloud infrastructure, analytics, airline domain competency and BPO to offer best in class services to the global airline industry.”
“Qatar Airways is happy to work closely with Wipro to continually enhance our products and also bring out new product solutions that help airlines take service levels to new heights,” said Al Baker. “Wipro’s technical expertise along with our airline domain knowledge and the insights from our award winning service has helped create some excellent IT offerings for the aviation sector.”
