FDC launches its Service Center in Iraq

Leading reginal distributor, FDC launched its first state of art service center in the capital city of Baghdad, fully equipped with highly skilled, vendor certified personnel trained to resolve after sales service issues, diagnosis and repair.

FDC expects that now customers can invest in their IT components and laptops with the peace of mind that the manufacturer’s warranty offered locally will come packaged with the products.

Fully managed and controlled by FDC’s sophisticated systems and processes, all items pass through stringent quality control and every product distributed by FDC will carry the FDC warranty card displaying complete warranty information and service center contact details in Arabic.

“We built this service center in Iraq to provide the local market with the best after sales service. It was necessary to make our team of certified, in-house and highly experienced technical engineers available to ensure resolution of any technical issues in Iraq. We have also staffed the center with a second line of specialized engineers for maximum support at all levels. This new FDC Service Center is an important step that underlies FDC’s commitment to this exciting region as it serves to further solidify the FDC brand in the MENA market”, commented Alan Pourmirza, infrastructure manager at FDC.