Xerox to manage Cisco's print requirement

Dan Smith

Cisco signed Xerox Managed Print Services to manage its print operations across the globe with more than 460 Cisco offices, making printing services easily accessible to employees working from different locations, using a variety of desktop and mobile devices.

Xerox will provide the Cisco workforce with more cost-effective ways to produce and manage documents, improving the efficiency of the print environment by 20 percent. Using the Xerox Enterprise Print Services (EPS) platform to support a new cloud-based mobile print solution, Cisco will allow employees to securely print from any device, anytime, anywhere without downloading software, mapping to a printer or booting up their laptops.

“Xerox is helping evolve our print services to work the way our employees do. They don’t sit at the same desk each day, using the same printer, but we need to make printing as simple as if they did. The new print environment will help employees make cost effective and environmentally sensitive printing decisions on a daily basis, and give them access to printed documents when they travel to another office, or even to a hotel.” said Sheila Jordan, vice president, Communication and Collaboration, IT, Cisco.

To meet corporate objectives for efficiency and cost control, Cisco will also use Xerox’s print governance tools – automated “pop-up” guidelines on the computer screen to direct users to the best printing option based on price, energy efficiency and ink consumption.  Security is also a top priority for Cisco’s MPS strategy, since many documents often involve sensitive financial or business information. To keep confidential documents secure, employees will swipe their badge to pick up print projects.

Dan Smith, Head of Integrated Marketing for the MEA region for developing Markets Operations, Xerox said, “This solution represents the future of MPS – combining managed print and cloud ITO services to work within a company’s existing infrastructure, and support multiple locations and mobile technologies. The Cisco workforce stays focused on business priorities because we’re making sure they spend less time on print-related tasks in the office, and we’re removing the barriers to printing while they are on the road.”