Mahindra Satyam partners Appnomic
Mahindra Satyam, appointed Appnomic Systems as their technology partner for introducing automation capabilities in its Unified Service Management Platform (USMP). As part of the agreement, OpsOne, Appnomic’s IT process automation solution, will now be embedded in USMP, which is Mahindra Satyam’s unique managed services platform for delivering IT Infrastructure outsourcing services. USMP is designed for automated, high quality and centralized delivery of IT Infrastructure Outsourcing services.
After a detailed evaluation of key features of OpsOne – IT process automation with integrated visual designer, document management, script repository, and fine grained SLA reports – Mahindra Satyam found the solution to fit the automation requirements of USMP.
Pravin Bolar, Vice President, Mahindra Satyam said: “Appnomic’s OpsOne product forms a critical part of Mahindra Satyam’s next generation managed services delivery framework, leveraging its technology as the automation backbone of USMP.
Appnomic OpsOne enables repeatable processes and predictable outcomes for IT infrastructure service providers by automating IT processes in multi-tenant environments. IT process automation features of OpsOne will help Mahindra Satyam lower its cost of delivery, reduce errors that happen due to manual interventions and improve productivity of service delivery teams.
“This technology partnership creates a unique solution to fulfill the ever increasing demand for improving productivity and predictability in IT operations. OpsOne is built to help Infrastructure service providers deliver on the automation promise, and we are looking forward to meet the needs of Mahindra Satyam and their customers.” said D. Padmanabhan, MD & CEO, Appnomic Systems.
The strategic alliance with Appnomic Systems marks a significant step forward in our continuing effort to enable Mahindra Satyam’s growth in the Middle East market. Businesses today have become highly competitive, service providers in particular, should continue to develop solutions aimed at reducing the total cost of managed service delivery while increasing the availability and performance of their IT infrastructure.