In a blog post, Kate Leggett the vice president, principal analyst at Forrester explains that RPA (robotic process automation) is a tactical, short-term fix to digitize common, reproducible agent tasks in the contact center.
Gamal Emara, Country Manager, UAE at Aruba, a Hewlett Packard Enterprise company explains that against the backdrop of employee expectations and an increasingly competitive business landscape, what can organisations do to truly unlock the promise of a digital workplace?
IT spending in the Middle East and North Africa (MENA) will total $160 billion in 2020, an increase of 2.4% from 2019, according to Gartner.
Al-Futtaim Technologies announced it has been awarded “Best Network Partner 2019” by Alcatel-Lucent Enterprise during the company’s global partners conference, Connex20, held recently in Dubai.
Infoblox announced that Infoblox Core DDI and Cloud Platform appliance have now been certified as Nutanix Ready and it will support its customers with the integration of Nutanix and Infoblox NIOS DNS, DHCP, IPAM (DDI) solutions, including NIOS virtual appliances
i2c Inc, a leading payment and open banking technology provider, has announced expansion of its presence in the Middle East and Africa with the appointment of an industry veteran Aurangzaib Khan as the General Manager and he will be based in Dubai.
Wipro Limited recently announced that it has been recognized as the ‘Best Global Systems Integrator’ by leading data platform company, Looker, during the 2019 Looker Partner Summit.
Path Solutions has revealed its new Intelligent Digital initiative roadmap with the launch of Path Digital and Path Intelligence platforms which will enable forward-thinking banks to maintain competitive advantage by providing their customers with a consistent and seamless intelligent
eufy Security, a Anker Innovations brand shared insights on the latest home and security solutions at the 5th Internet of Things 2020 in Armani Hotel Dubai.
Meliá Hotels International is beginning to reap the first fruits of Robotic Process Automation (RPA) together with UiPath and becoming a pioneer in the deployment of RPA technology in the hotel industry.