Backbase bags the award for the ‘Best User Experience Solution Provider’

Backbase has won the award for the ‘Best User Experience Solution Provider’ at the MEA Finance Banking Technology Summit and Awards 2021. The award recognizes Backbase’s customer-centric platform approach that leverages a single technology platform to orchestrate the entire customer journey across multiple devices and touchpoints.

Backbase bags the award for the ‘Best User Experience Solution Provider’

Recognizing that customers today have gone digital, expecting personalized, enhanced, and seamless experiences at every step of their journey, Backbase empowers banks and financial institutions to take full control of customer engagement across their entire financial lifecycle. Backbase’s Engagement Banking Platform delivers ready-to-go capabilities that instantly transform the digital experience for customers as well as employees.

“Customer experience is everything in a world that is increasingly digital-led and multi-touchpoint. In light of this, it is our honour to be recognized as the provider of the best user experience solution by the panel of experts at the MEA Finance Banking Technology Summit and Awards. We continue to focus on partnering with banks and financial institutions in the region to enable them to provide a high-quality service to customers and members while accelerating their shift to engagement banking and managing the change across the entire digital journey,” said Matthijs Eijpe, Regional Vice President Sales EMEA at Backbase.

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