The distribution agreement aims at delivering next-generation, AI-driven monitoring and observability solutions to customers in the UAE. LogicMonitor capabilities include automated alert thresholds, an AIOps early warning system, customisable escalation chains, automated workflows, and more. LogicMonitor monitors everything, everywhere, from the network to applications to the cloud within one platform, enabling holistic IT management and observability without the tool sprawl.
“We want to bring in novel solutions to the UAE market addressing the main gaps within the IT realm. A robust, and mature cloud-based monitoring and observability solution is the demand of the hour and our partners in the region are eagerly looking forward to the launch of LogicMonitor. Also, taking into account their excellent customer service and timely response, they have definitely made it to our favourite vendor list,” commented Belgin Abarham, CEO, Channel Next.
“Now more than ever, modern enterprises and MSPs require complete visibility and control across their cloud, on-premises and hybrid IT environments. The LogicMonitor platform has been an award-winning ITIM platform for over a decade, and we continue to evolve towards providing our customers with unified observability within a single pane of glass. LogicMonitor is therefore essential for companies looking to modernise, accelerate digital transformation and improve their employee and customer digital experiences. We are indeed excited to expand the reach of our product through Channel Next in the UAE region,” added Sanjay Gupta, Global Vice President of Channel and Strategic Alliances, LogicMonitor.