TMCEL Mozambique and Ericsson have signed a five-year-deal to expand and modernize its network and digital services ecosystem through the latest Ericsson Business Support Systems (BSS) and Mobile Money software innovations, features and services. As a result of the agreement, TMCEL can deliver an improved customer experience to its mobile subscribers.
The Ericsson Business Support System (BSS) solution will facilitate TMCEL’s shift to customer-centric business operations and digital engagement. Additionally, Ericsson’s Dynamic Activation (EDA) will address all of TMCEL’s service activation needs with a single, flexible platform. The deal also includes the deployment of Ericsson’s Mobile Money solution.
The operator’s aim is to encourage the everyday usage of mobile money by unlocking access to a diverse payments ecosystem. Ericsson’s Wallet solution will power the project, being tailored to provide a new channel enabling financial inclusion, offering easy-to-use and secure next-generation mobile financial services, and including those who do not have access to traditional banking services.
TMCEL stands to benefit from improved business agility and an effective step-by-step evolution to the dynamic digital world that is being built with 5G and Internet of Things (IoT). It will gain access to ongoing Ericsson product releases and performance enhancements and, future-proofing investments that are in line with market and technology transformation trends. The deal includes a range of Ericsson BSS products to underpin the monetization of services, including Ericsson Charging System, Ericsson Dynamic Activation, Complete Virtual platform & Geo-redundancy, and Multi Mediation.
Services provided by Ericsson under the agreement include solution design, project management, technology consultancy, service enablement, business configuration, development and customization, solution integration and verification, and load testing and acceptance.