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Salesforce introduces Salesforce Anywhere
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Salesforce introduces Salesforce Anywhere

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Salesforce today introduced Salesforce Anywhere – bringing together powerful new technologies and platform services to help organizations unlock new levels of productivity and customer success for this new normal.

Bret Taylor, President and COO Salesforce.

“The COVID-19 crisis has taught us that companies must be able to sell, service, market and collaborate from anywhere, and that won’t change in a post-pandemic world,” said Bret Taylor, President and COO Salesforce. “With Salesforce Anywhere we’re empowering customers of every size, location and industry to digitally transform with confidence in this all-digital, work-from-anywhere world.”

With Salesforce Anywhere organizations can:

• Sell, service and market from anywhere– powered by Salesforce Customer 360 and includes new industry-specific technology from Vlocity;

• Collaborate from anywhere – with the new Salesforce Anywhere app, which embeds chat, alerts, comments and video directly into the Salesforce experience;

• Work from anywhere – with a new employee service solution and new employee data model to enable organizations to build, manage and scale employee apps and services quickly and securely;

• Data from anywhere – with MuleSoft to integrate all data sources and Tableau to see and understand that data – unlocking insights to make better decisions, fast; and

• Skill up from anywhere – with new Einstein Recommendations for Trailhead and new learning content empowering anyone to help drive their company’s digital transformation.

Hence with Salesforce Anywhere, teams can: Stay up to speed from anywhere, collaborate in context and take action in the moment.

Availability

• The Salesforce Anywhere App is expected to be available in beta in July with customers globally. The product is expected to be generally available in the fourth quarter of 2020.

• The employee service solution, built-in partnership between Salesforce and Tanium, is expected to be available in beta in November 2020.

• The Employee Data Model is generally available today and included with Workplace Command Center.

• Einstein Recommendations for Trailhead is generally available today in English, Japanese, Spanish, Portuguese, French and German.

• Einstein Call Coaching is expected to be generally available in the third quarter of 2020.

• Service Cloud Voice is expected to be generally available in the third quarter of 2020.

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