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Driving digital transformation with finesse

Driving digital transformation with finesse


Channel Post speaks with Sunil Paul, Co-founder and COO of Finesse about the company, solutions & services it offers and their market strategies.

Give us a brief overview about your company.

Finesse system integration services include the supply, installation and integration of hardware, software and on-site support services. Our services are backed by our partnerships with leading technology vendors. We have already brought in prestigious partnerships to our partner ecosystem so far this year and will be adding a few more exciting names in the coming months.

On the technology side we are lead players in areas of Business Intelligence, Enterprise Content Management, Governance, Risk & Compliance, Infrastructure Solutions & Services, Blockchain solutions and Corporate Performance Management apart from many other enterprise applications. We have also introduced a few new innovative solutions into our portfolio recently including for Robotic Process Automation and IoT.

What markets are you currently present in?

We have a strong presence in the UAE, Qatar, Bahrain and Oman with new operations in KSA. The next year will see us expand our base to cover other parts of the world including Europe, Africa and more of the Americas.

Which industry verticals do you cater to?

We offer solutions and services across all industry verticals to some of the world’s leading organizations in the BFSI, Healthcare, Retail, Infrastructure, Energy, Education, Pharmaceuticals, Aviation and Government domains.

What is the workforce strength of your organization?

Finesse today is a strong cross cultural team of more than 350 members from 20 different nationalities working out of 10 global locations catering to 200+ enterprise clients across the world.

What products, solutions and services do you represent and offer in the markets you are present in?

On the technology side we are the lead players in the areas of Business Intelligence (Qlik, Business Objects, OBIEE & Cognos), Enterprise Content Management (EMC Documentum, OpenText, Finedocs, File Net), Governance, Risk & Compliance (MetricStream, Seclore) and Corporate Performance Management (Blackline, Jedox, Tagetik for Budgeting, Planning, Forecasting, Consolidation, KPIs & Balance Scorecard ), Infrastructure Solutions & Services (IBM), Robotic Process Automation (Kofax), Blockchain solutions (Primechain, Ezyremit, Loyyal, EGaaS), Core Banking, Treasury & Capital Market (Misys, Credence Analytics, Kyriba), Security & Big Data Analysis (Splunk) and Digital Automation (Software AG, AlphaPoint) apart from many other enterprise applications. We offer Real Time Fraud Management Solutions using Big Data & Complex Event Processing Technology. We have also introduced a few new innovative solutions into our portfolio recently including the Currency Sterilizer & Robotic Wet Signature (Remote Signature) and HiMed Terminal (for patient-doctor interaction).

As a system integrator, all our services are backed by partnerships with leading technology vendors and include supply, installation and integration of hardware, software and onsite support services.

What are your market strategies for year 2017?

Finesse will continue to drive digital transformation for our clients. Most of our solutions today are on the cloud and we will be enabling transformation for enterprises for Business Intelligence & Analytics, CRM and Cloud solutions among others. We will continue to engage one on one with customers, have continuous programs, roadshows and demos to orient customers on the benefits of digital transformation. Our digital and social media campaigns are aimed at giving out key information about our solutions and help customers take informed decisions. Our presence at key industry events and summits will drive the same intent.

How has the technology market grown in the MEA region over the past few years?

In the Middle East, the oil cycle appears to determine the fate of many sectors, yet the region, perhaps more than any other, is at the epicenter of the megatrends reshaping the world. This region is fast in adopting new technology and in being pioneers in most areas driven by use of technology.

With most enterprises adopting IoT solutions, going digital and using technology in everyday life, we already see huge growth in the technology market and it will only continue growing. Understanding how these structural trends will impact is vital to get a clear picture of how to successfully tackle the challenges we face and to uncover opportunities we may have never considered.

Do you participate at trade shows such as GITEX?

Yes, we have been participating for the last few years and will be showcasing our solutions this year as well.



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